The public sector bank PNB has finally updated its internet
banking portal.
The banking portal of the bank was quite dull looking and
slow till now. Today, the portal was updated and a few new services were also
added. The banking website now runs on Java and is much easier to use.
Here is a look at the new features introduced:
1.
Change User
ID
The default user ID for PNB is their
customer ID which is quite difficult to remember. It is a 9 letter word with a
combination of letters and numbers. With a new feature that PNB introduced
today, you can now change your default User ID. This is a facility only for
retail customers and the username can be changed only once.
2.
Online
Password Reset
Being a PNB net banking user, I faced great
difficulty a few days back when I forgot my transaction password. There was no
option of online password reset and I had to reset the password by going to my
home branch. At last PNB has realized the need of online password reset. This
feature is definitely going to benefit a lot of users across the country.
3.
New User
Registration
For obtaining a new online banking account,
a user would not have to wait for the time that was earlier consumed in the
branch. Now you can register a new account online. Any retail or current
account user can avail this facility by just entering the account details and
validating the account for which new internet banking account is desired. The
new net banking account would be activated within 24-48 hours.
4.
Credit to
Loan Accounts
Now you can transfer funds from your
account to your loan account just by a click using this new feature launched by
PNB today.
Another important feature in today’s update
that PNB has not mentioned is the ‘logout’. Earlier after pressing the logout
button, users were taken to another screen where the portal asked for a
confirmation. Many users closed the window without that confirmation and thus
closed without a logout. Now the logout works like anywhere else, i.e. on a
single click.
The upgrade that the portal has got today
was a much waited one and would help the PNB customers in having a smooth
online experience. Prior to the upgrade, online banking services for retail
users remained at a halt during the day today. After the halt, users were
greeted with an all new design of the site and a better experience.
Do let
us know what you think of the new banking portal by PNB!!
